FAQ

What is Jesmonite?

JESMONITE is an acrylic composite which is non-toxic - a water based eco-friendly alternative to polyester resin. 

 

Handmade Nature

Each of these pieces is handmade, hand-sanded, and employs an element of ‘chance’, which leads to the creation of unplanned-patterns that are unique in each individual piece. This also means that the pieces may have varying shapes, and dimensions - little imperfections to celebrate.

 

Help my order has air bubbles? 

Due to the handmade nature each items, air bubbles will sometimes appear - its totally normal!

 Care

Gently wipe away spillages immediately with a damp cloth to avoid stains

Not suitable for dishwasher cleaning

Avoid sharp objects on surface

Prolonged direct sunlight may cause discolouration

Always handle delicately to avoid breaking

 

Who makes the items?

Each terrazzo Jesmonite piece is hand crafted by Katy Flynn in her studio in Waterford Ireland.

 

 Shipping

All items are delivered by An Post with FREE tracked shipping. We aim to post out orders within 48 hours of purchase. Items will be delivered within 2-3 business working days, to help speed up delivery please add your Eircode to your address. Please note I am not responsible for incorrect addresses please double check before placing your order. You have one hour after ordering to change details, after an hour all sales are final

 

What is your returns policy?

We offer a full refund on any purchase within 14 days of delivery, should you change your mind. You will need to cover the cost of the return postage and items should be returned in perfect condition (Price of return postage will not be refunded) Once we receive your returned items we will process a full refund.

 

What does the name HABOO mean? 

Ask any Waterford Person;)